Refund Policy & Purchase Terms
Your one-time purchase includes a lifetime license to use the Hedgehog Pro Forex Robot on unlimited demo and/or real trading accounts, free updates and upgrades, and the following exclusive member-only bonuses:
'white glove' installation service, a private 1-on-1 strategy session with Brad, optimized robot settings, and ongoing support to help you profit.
Due to the nature of digital software, once you have received, installed and/or used the Hedgehog Pro Forex Robot, it becomes your property.
We stand behind our Hedgehog Pro EA, and your satisfaction with it is important to us. In the case that our software is defective or damaged, we will exchange the product for the same software.
In order to qualify for a refund, you must provide 30 days of trading evidence. This can be in a demo or live account. Please email your 30 days of trading evidence to firstname.lastname@example.org.
The results must show a single account on EURAUD (no multi-pair), using the latest version and recommended settings of Hedgehog Pro.
This trading evidence must be provided within the first 60 days to qualify for a refund.
In order to access your trading statement, simply right click in your account history and click 'Save as'. Then you'll have the file that you can send to our support team.
This policy is in place to avoid software piracy, and any other illegal uses of our digital property.
Our goal first and foremost is to help you and make sure you have what you need. If we're unable to do that we'll issue a refund. By purchasing this product, you agree to these terms.
All of our software requires MetaTrader 4 to run. MetaTrader 4 is a free trading platform offered by hundreds of forex brokers. By purchasing our digital software you agree that you already have or will install MetaTrader 4. MetaTrader 4 is primarily a Windows program but can be installed on other operating systems like Mac OS and Linux using virtualization. We do not support MetaTrader 5.
Robots cannot be run from mobile phones or tablets. Our software requires a personal computer, laptop, or a VPS running the Windows operating system. By purchasing, you are acknowledging you have one of these to use the software.
All comments made by Synergy Global Ventures, Inc.